Frequently Asked Questions

Our FAQ page is designed to help answer common questions and provide support. Find answers to your queries related to our services, processes, and more.

What services do you offer?

We offer a wide range of design and marketing services, including branding and identity design, website design and development, packaging design, digital marketing, and more. You can visit our services page on our website to learn more.

How much do your services cost?

The cost of our services varies depending on the scope and complexity of each project. We offer competitive and transparent pricing, and we always provide detailed project estimates before beginning any work.

How long does it take to complete a project?

The timeline for each project depends on the specific needs and requirements of our clients. We work closely with you to establish realistic timelines and deadlines that meet your business needs and priorities.

Do you offer revisions or modifications to designs?

Yes, we offer revisions and modifications to designs to ensure that our clients are completely satisfied with the final product.

Can you accommodate rush projects or tight deadlines?

We always strive to accommodate our clients’ needs, including rush projects and tight deadlines. Contact us to discuss your specific needs and timelines.

What is your design process like?

Our design process involves collaboration with our clients, starting with a discovery phase to understand your needs and preferences, followed by ideation, design and refinement, and final production and delivery.

Can I see examples of your previous work?

Yes, we have a portfolio on our website that showcases our previous work. We also provide references and testimonials upon request.

How do I provide feedback on designs?

We provide a variety of channels for clients to provide feedback on designs, including in-person meetings, email, and video calls.

What file formats will my final design be delivered in?

We provide final designs in a variety of file formats, depending on the specific needs of each project. We typically deliver designs in high-resolution, print-ready formats such as CDR, AI, TIFF, PDF, PNG or JPG.

Do you offer printing or production services?

Yes, we offer printing and production services for a variety of marketing materials, including business cards, flyers, brochures, and packaging materials.

How do I make payments for your services?

We accept a variety of payment methods, including bank transfers, cash, and UPI.

What is your policy on revisions or refunds?

We offer a certain number of revisions for each project, depending on the specific package selected. Refunds are only provided in certain circumstances, such as if we are unable to deliver the project as agreed upon.

Do you offer ongoing maintenance or support for website design and development projects?

Yes, we offer ongoing maintenance and support for website design and development projects, including security updates and content updates.

How can I get in touch with your team if I have questions or concerns?

You can get in touch with us through a variety of channels, including phone, email, and our website’s contact form. We always strive to provide timely and responsive communication with our clients.

If you don’t find the answers you’re looking for, please reach out to our customer support team for further assistance.

Frequently Asked Questions

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